Privacy Policy
Effective date: December 30, 2024
Welcome to the "HyHub" APP. Here, we recognize the significance of your personal information. This policy applies to the products and services of "HyHub", as well as those provided by our affiliated entities that use "HyHub" products and services without a separate privacy policy.
It's important to note that this policy does not cover third - party services or "HyHub" products and services with a distinct privacy policy.
Before using any "HyHub" products or services, we encourage you to read and understand this policy carefully. Only proceed with the relevant products or services once you've fully understood and agreed to its terms. By using "HyHub" products or services, you confirm that you understand and consent to the policy's provisions. If you have any questions, comment, or suggestions about the policy, feel free to contact us through the various communication channels provided by "HyHub".
1. Information We Gather
In order to offer you high-quality and personalized services, we collect diverse types of information based on different requirements. These include but are not limited to the following:
• Account Information:
When you register and create an account, we gather your basic personal details such as username, profile picture, date of birth, and country of residence. This information enables us to create a tailored user profile for you, facilitating better satisfaction of your needs and providing a more customized service experience.
• Usage data:
While you use the application, we automatically collect data related to your usage behavior. This includes browsing history, and other interactions. Additionally, we collect information about your activities during service use, such as the pages and files you view, the searches you conduct, and other actions. Analyzing this data helps us gain insights into your preferences and continuously improve our services to better meet your needs.
• Device information:
To ensure the application functions properly across various devices and platforms and enhance its security, we automatically collect relevant information about your device. This may include device type (e.g., model and manufacturer), operating system and version, hardware configuration, internet service provider or mobile network operator information, and your IP address (or proxy server). Moreover, we may collect other information associated with your mobile device, such as network details, device ID, and the features accessed and used within the application.
• Log data and analytics:
When you use our services, we automatically collect certain log data. This includes your IP address, device type, operating system, access times and dates, features used, viewed pages and files, and device event information (e.g., system activity, error reports). This information helps us understand how our services are being used, perform performance analysis, and identify and resolve potential issues to continuously enhance service quality.
2. Permission Explanation
To ensure the application functions optimally and provide you with a complete feature experience, we may request the following permissions. Rest assured that we will only collect this information with your explicit consent and in strict compliance with relevant privacy policies and regulations.
• Microphone permissions:
This permission enables us to access your microphone for sending voice messages and enabling video calls. Your consent is necessary for this functionality.
• Camera permissions:
For taking photos and performing video functions, such as profile picture uploads and live video calls, we will access your camera device with your permission.
• Photo library permissions:
This permission allows the app to access your photo library, enabling you to send pictures in chat and customize your user avatar. It enhances your experience by making it easy to share moments with friends and express your identity within the community. The app requests access to your photo library only when you choose to upload or modify content.
• Read storage permissions:
This permission allows the app to access your device's storage in read - only mode, enabling it to retrieve necessary content and files to improve your overall experience while ensuring no changes are made to your stored data.
• Bluetooth permissions:
These permissions are used to support functions related to audio recording and real - time audio and video communication using the Agora library. When connecting to Bluetooth devices, we may request Bluetooth permissions to ensure compatibility and stability with audio devices.
• Advertising IDs:
We collect advertising IDs for optimizing our marketing efforts and analyzing campaign performance.
These permissions are only used after you provide explicit consent and can be managed in your device settings.
3. How We Share, Transfer, and Publicly Disclose Your Personal Information
3.1 Sharing
Beyond HyHub's service providers, we generally refrain from sharing your personal information with other entities, except in specific circumstances. Here are the scenarios under which we may share your personal information:
1. Sharing with Explicit Consent
○ When you provide explicit consent, we will share your personal information with third - party entities. This could be for various reasons, such as sharing your data with a particular service provider or business partner. For example, if you want to participate in a joint promotional activity with an affiliated company, your consent would enable us to share relevant information.
2. Sharing under Legal circumstances
○ In compliance with laws, regulations, and legal requirements, including litigation dispute resolution and requests from administrative or judicial authorities, we may share your personal information externally. This is crucial to ensure the integrity of legal processes and protect the rights and interests of all parties involved. For instance, if a legal investigation requires us to provide information about a user's activities, we will do so in accordance with the law.
3. Sharing with Affiliated companies
○ To support the collaborative delivery of services through our affiliated accounts and safeguard the personal and property safety of HyHub's affiliated companies, other users, or the public, we may share your essential personal information with them. For example, if our affiliate offers a service that complements HyHub's offerings, we might share your account information to facilitate your access to that service. However, if there are any changes in the data usage or processing by our affiliate, especially if it involves sensitive information, we will seek your consent again.
4. Sharing with Authorized partners
○ In joint service provisions with authorized partners, we share certain personal information. This sharing is designed to enhance the quality of service and user experience. For example, if a partner provides a specialized service, we may share relevant information to enable them to offer that service to you. We ensure that the shared information is necessary for the service and is used for legitimate, lawful, and explicitly identified purposes. Our partners are prohibited from using this information for any other unrelated purposes.
5. Sharing with vendors, service providers, and other partners
○ We share information with vendors, service providers, and other partners who support our business by providing technical infrastructure services, analyzing service usage, measuring advertisement and service effectiveness, providing customer service, facilitating payments, or conducting academic research and surveys. These partners play a crucial role in the operation of HyHub's services. For example, a payment processing partner may receive information related to your payment transactions to ensure smooth and secure payment processing.
6. Binding agreements with shared entities
○ Companies, organizations, and individuals with whom we share personal information are bound by strict data protection agreements. These agreements ensure that they handle your personal information in accordance with our instructions, the privacy policy, and other relevant confidentiality and security measures. This means that they are required to protect your data and use it only for the purposes specified in the agreement.
3.2 Collaborating with Trusted Partners
We engage in partnerships with carefully selected entities that offer essential services, such as infrastructure, analytics, and payment processing. These partners are subject to strict confidentiality agreements and play a vital role in the overall operation of HyHub's services.
1. Service providers
○ Our service providers, like Appsflyer, are key players in helping us analyze app performance, optimize marketing campaigns, and manage payments. Their expertise allows us to enhance the overall user experience. For example, Appsflyer can provide detailed insights into user behavior, which helps us make informed decisions about service improvements.
2. Marketing and analytics partners
○ Platforms like Facebook are integral to our marketing and analytics efforts. They enable us to analyze user engagement, deliver targeted promotions, and optimize the effectiveness of our advertising campaigns. For instance, Facebook's analytics tools can help us understand how users interact with our content and identify areas for improvement.
All partners are required to adhere to rigorous data security and privacy standards. They are expected to handle your data responsibly and within the scope of the services they provide. This ensures that your information is protected and used only for the intended purposes, and not for any unrelated or unethical activities.
3.3 Public Disclosure
We will only disclose your personal information in public under the following circumstances:
1. Voluntary Disclosure
○ When you give explicit consent or actively choose to share your personal information, we may make public disclosure. This could be, for example, when you wish to share your personal data for a specific purpose, such as participating in a public event or allowing us to share your information with a third - party service.
2. Legal compliance and safety - related disclosure
○ If we find that you have violated laws, regulations, or significant “HyHub” agreements, or if disclosure is necessary to protect the safety of “HyHub” users, affiliates, or the public, we reserve the right to disclose your information to law enforcement agencies in accordance with applicable laws, regulations, and relevant “HyHub” agreements. You will be informed about the specific violation(s) and the actions taken by HyHub.
3.4 Exceptions to Prior authorized consent for sharing, transfer, or public disclosure
In the following situations, prior authorized consent is not required for sharing, transfer, or public disclosure of your personal information:
1. National security and defense
○ Matters related to national security and national defense security. This includes situations where the information is crucial for safeguarding the country's security interests, such as intelligence - related information that may be necessary for national defense purposes.
2. Public safety, health, and significant public interests
○ Issues concerning public safety, public health, and significant public interests. For example, in cases where there is a public health emergency or a threat to public safety, and sharing the information is necessary to protect the well-being of the public.
3. Legal processes
○ Matters related to crime investigation, prosecution, trial, and judgment execution. This is to ensure that the legal system can function effectively and that justice is served. For instance, information may be shared during criminal investigations to assist law enforcement agencies in building cases.
4. Protecting life and property
○ Situations where it is difficult to obtain consent while safeguarding your or other individuals' life, property, and other significant legitimate rights and interests. This could be in cases where immediate action is required to protect someone's life or property, such as emergency medical situations or natural disasters.
5. Voluntary public disclosure
○ Personal information voluntarily disclosed to the public by you. If you choose to make your information public, for example, through social media or other public platforms, we may use this information without seeking further consent.
6. Legitimate public sources
○ Personal information collected from legitimate publicly disclosed information sources, such as legitimate news reports and government information disclosure. These sources are considered reliable, and the information can be used without further consent.
3.5 De - identified and non - disclosure
When personal information has been processed and de - identified to the extent that the recipient cannot re - identify the subject, it is not considered external sharing, transfer, or public disclosure under the law. Such data will be preserved and processed without further notification or approval from the individual. This means that once the information is de - identified, it can be used in a way that does not compromise the privacy of the individual, while still being useful for various purposes, such as statistical analysis or research.
4. How We Protect Your Personal Information
We are committed to safeguarding the security of your information by strictly complying with applicable laws, regulations, and other regulatory documents. We implement technical measures and operational procedures to ensure the confidentiality of your information. Besides these measures:
• Robust Security measures:
○ We have adopted industry - standard security measures to protect the personal information you provide. This includes encryption technology to enhance data security, trusted protection mechanisms to prevent unauthorized access or manipulation, and strict internal control systems. Access control mechanisms are in place to ensure that only authorized personnel can access personal information. Additionally, we conduct regular training on security and privacy protection to raise employees' awareness.
• Data security management system:
○ Our data security management system adheres to industry-advanced practices and focuses on the entire data lifecycle. We enhance system security through comprehensive measures such as organizational construction, system design, personnel management, and product technology.
• Minimizing collection of irrelevant information:
○ We take practical steps to minimize the collection of irrelevant personal information. Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, unless legally required or permitted to extend the retention period.
It's important to note that when using our services, you may voluntarily share or publicly disclose personal and sensitive information, such as uploading photos with personal details in dynamic or public forums. We recommend that you carefully consider the information you share on our platform.
Although we strive to ensure the security of your information, the internet environment is not completely secure. In the event of any physical, technical, or administrative breach that leads to unauthorized access, public disclosure, alteration, or destruction of information, causing harm to your legal rights and interests, we will assume corresponding legal liability.
In the event of a personal information security incident, we will promptly notify you in accordance with legal and regulatory requirements. This includes informing you of the incident's basic details, potential impact, the disposal measures taken or to be taken, preventive suggestions for risk reduction, and available remedies. We will communicate such information through push notifications and announcements in a reasonable and effective manner.
Additionally, we will proactively report the handling of personal information security incidents to regulatory authorities as required by regulations.
5. Management of Personal Information and Your rights
• Accessing and editing your personal information:
○ To access or edit your personal information, adjust privacy settings, or close your account, simply log in to your account and navigate to the “My” section, then click “Settings”.
○ For editing personal information in your profile, log in to your account and select “My” personal ID or “Edit”. If you encounter any difficulties accessing this information through the provided path, please contact HyHub Customer Service at amisdelanature.app@gmail.com. Rest assured, we will respond to your request within 15 days.
○ Regarding any additional personal information generated during your use of our products or services, we will provide it to you according to applicable arrangements.
• Correction of your personal information:
○ If you find any inaccuracies in the personal information we process about you, you have the right to request corrections or additions. You can make such a request through the “Accessing and editing your personal information” process mentioned earlier.
• Deletion of your personal information:
○ You have the right to request the deletion of your personal information under the following circumstances:
▪ Our handling of your personal information violates relevant laws and regulations.
▪ We collect or use your personal information without your explicit consent.
▪ Our handling of personal information seriously violates our agreement with you.
▪ You no longer use our products or services and voluntarily cancel your account.
▪ We no longer provide products or services to you.
• Managing the scope of your authorization:
○ Basic personal information is required for each business function. You have the authority to give or withdraw consent for the collection and use of additional personal information at any time.
○ Certain business functions and services are dependent on the collection of your personal information. If you choose to withdraw consent, we may be unable to continue providing these functions and services, and the corresponding personal information processing will stop. However, your decision to withdraw consent will not affect any prior processing of personal information based on your consent.
• User account cancellation:
○ To cancel your account, log in to “HyHub”, navigate to the “My” icon, click the gear icon in the upper - right corner to access the system settings interface, select “Account and Security”, and then proceed to “Account Cancellation (Delete account)”. This self-service process allows you to request account deletion. Please note that upon successfully submitting an account cancellation application following the provided steps, your account will be instantly canceled without manual review.
○ Once you voluntarily cancel your account, we will stop providing you with products or services, and either delete your personal information in accordance with applicable laws or anonymize it.
• Constraints on automatic decision-making by information systems:
○ In certain business operations, we use automated decision - making mechanisms that rely solely on information systems and algorithms. If such decisions significantly impact your legal rights and interests, you have the right to request an explanation. We will provide a non - violation channel for appeal that respects “HyHub”'s trade secrets, the rights and interests of other users, and the public interest.
Limitations
There are certain circumstances in which we may not be able to fulfill your request in accordance with laws and regulations:
• Cases related to national security and defense.
• Cases related to public safety, public health, and significant public interests.
• Cases related to crime investigation, prosecution, trial, and judgment execution.
• Cases where there is sufficient evidence of intentional misconduct or abusive behavior by the subject of personal information.
• Cases where fulfilling your request would cause serious harm to your legitimate rights and interests as well as those of other individuals or organizations.
• Cases involving the protection of commercial secrets.
6. Storage Duration of Information
Generally, we retain your personal information for the shortest period necessary to achieve the purpose for which it was collected. Beyond this period, it will be either deleted or anonymized. However, we may adjust the storage period of personal information to meet legal requirements in the following situations:
• Compliance with laws and regulations: This includes adherence to applicable laws, regulations, policies, and other normative documents. For example, certain laws may require us to keep records for a specific period to ensure compliance with reporting requirements.
• Legal decisions and proceedings: We must follow decisions made by administrative authorities, judicial bodies, arbitration decisions, or other legal proceedings. These decisions can influence the retention of personal information. For instance, a court order may require us to retain certain data for a specific period as part of a legal case.
• Necessary compliance: We need to comply with laws, regulations, and other relevant provisions. This could involve ensuring that data is retained for a certain period to meet legal obligations, such as tax regulations or industry-specific requirements.
• Legitimate purposes: We retain personal information to serve legitimate purposes, such as executing service agreements, protecting public interests, safeguarding the safety of our customers, affiliates, other users, or employees, and protecting other legitimate rights and interests. For example, if we are providing a service that requires us to maintain user data for a certain period to ensure the safety and security of the service.
If HyHub ceases operations, we will notify you through in-app push notifications. We will then proceed to delete or anonymize your personal information within a reasonable timeframe.
7. Global Privacy Compliance
HyHub is dedicated to safeguarding your personal data by complying with global privacy regulations:
• GDPR (General Data Protection Regulation): For users in the EU and EEA, we adhere to GDPR. This ensures transparency, accountability, and the right to access, modify, and delete personal data. Under GDPR, we are required to provide clear information about how personal data is processed, and users have the right to know what data is being collected and how it is being used.
• CCPA (California Consumer Privacy Act): California residents have enhanced privacy rights. These include the right to access, delete, and opt out of the sale or sharing of personal data. The CCPA gives users more control over their personal information and requires companies to be transparent about their data collection and sharing practices.
• PIPEDA (Personal Information Protection and Electronic Documents Act): We follow PIPEDA standards for fair data collection, usage, and disclosure for users in Canada. PIPEDA ensures that personal information is collected, used, and disclosed in a way that respects the privacy of individuals.
• LGPD (Brazilian General Data Protection Law): For users in Brazil, we ensure compliance with LGPD by protecting personal data and ensuring fair usage. LGPD sets out rules for the processing of personal data and gives individuals the right to access and control their personal information.
Our commitment to these laws underscores HyHub's dedication to global privacy standards and user data protection.
8. Data Sharing Practices
We may share your data under specific circumstances, always ensuring compliance with applicable laws and regulations. Here are the scenarios where your data may be shared:
• Service providers: We may share data with third - party service providers to enhance app functionality. This could include hosting services, analytics, or customer support services. For example, a hosting provider may receive data to ensure the smooth operation of the app, while an analytics service may receive data to help us understand user behavior and improve the app's performance.
• Legal obligations: We may disclose your data to comply with legal requirements, court orders, or government regulations. This is necessary to ensure the law is upheld and to protect the rights and interests of all parties involved. For instance, if a court order requires us to provide certain data as part of a legal proceeding, we will do so in accordance with the law.
• Business transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the involved parties. This is a common practice during business transactions to ensure the smooth transfer of assets and services. For example, if a company acquires another company, the acquired company's data may be transferred to the new entity.
• Consent - based sharing: If you have given explicit consent, we may share your data for purposes such as marketing or promotional activities. This allows us to provide you with personalized services and information based on your preferences. For example, if you consent to receiving promotional emails, we may share your data with a marketing partner to send you relevant offers.
We do not sell your personal data. For detailed preferences regarding data sharing, please refer to the app settings or contact us directly.
9. Your Privacy rights
Under global privacy regulations, you have the following rights to manage your personal data:
• Access: You can request a summary of the personal data we hold about you. This allows you to know what information we have collected and how it is being used.
• Correction: You can update incorrect or incomplete personal information. This ensures that your personal data is accurate and up-to-date.
• Deletion: You can request the removal of your data, subject to legal or business requirements. For example, if you no longer want us to store your data, you can request its deletion.
• Restriction: You can limit certain data processing activities if specific conditions are met. This gives you more control over how your data is being processed.
• Data portability: You can obtain your data in a commonly used format to transfer to another service provider. This enables you to move your data between different platforms or services.
• Objection: You can decline specific data processing activities, such as targeted advertising. This allows you to exercise control over how your data is used.
• Withdraw consent: You can revoke your prior consent for data processing activities at any time. This gives you the power to change your mind about how your data is being used.
• File complaints: You can contact your regional data protection authority if you believe your rights have been violated. This provides an avenue for you to seek redress if your privacy rights have been infringed.
To exercise any of these rights, contact us at amisdelanature.app@gmail.com. We may require verification of your identity to ensure the security and integrity of your data.
10. Legal Basis for Data Usage
We process your personal data lawfully based on the following legal grounds:
• Consent: When required, we obtain your explicit permission before collecting or using your data. This ensures that you are aware of what data is being collected and how it will be used.
• Contractual necessity: Data processing is essential for fulfilling services or features you request. For example, when you sign up for a service, we need to process your data to provide you with the service as agreed.
• Legitimate interest: We process data to enhance app performance, security, and user experience, while ensuring this does not override your privacy rights. This means we can use data to improve the app's functionality and provide better services, as long as it is in the interests of the users.
• Legal obligation: Your data may be used to comply with laws or respond to legal inquiries. This ensures that we meet our legal obligations and protect the rights and interests of all parties involved.
• Public interest: In cases involving public health or safety, data may be processed in alignment with public interest requirements. For example, data may be used to prevent the spread of diseases or ensure public safety.
These legal bases ensure HyHub processes data transparently and responsibly.
11. California Residents’ Rights (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have the following rights:
• Right to know: You can request details about the personal data we collect, including its source, purpose, and any third - party sharing. This gives you the right to know what data is being collected and how it is being used.
• Right to delete: You can ask for the removal of personal data, except when retained for legal or necessary business purposes. This allows you to have control over your personal data and ensure its privacy.
• Right to opt - out: You can opt out of data sharing for analytics or personalized advertising purposes. This gives you the ability to control how your data is used and protect your privacy.
• Right to transparency: You can request information about whether your data has been shared or sold. This ensures transparency in our data handling and allows you to make informed decisions about your data.
• Right to non-discrimination: You have the right to access services without discrimination, even when exercising your privacy rights. This means you should not be treated differently based on your exercise of privacy rights.
If you wish to exercise any of these rights, contact us at amisdelanature.app@gmail.com.
12. VCDPA Compliance for Virginia Residents
HyHub complies with the Virginia Consumer Data Protection Act (VCDPA) to ensure transparency and respect for the privacy rights of Virginia residents. Under the VCDPA, Virginia users have the following rights regarding their personal data:
• Access: You have the right to confirm whether we process your personal data and to access the personal data we collect about you. This allows you to know what data is being processed and have access to it.
• Correction: You can request correction of inaccuracies in your personal data. This ensures that your personal data is accurate and up-to-date.
• Deletion: You have the right to request the deletion of your personal data, subject to legal or business obligations. This gives you control over your personal data and allows you to have it removed if it is no longer needed.
• Data portability: You can obtain a copy of your personal data in a portable and readily usable format to transfer to another service provider. This enables you to move your data between different services or platforms.
• Opt - out rights:
○ You can opt out of the processing of your personal data for targeted advertising. This allows you to control how your data is used for advertising purposes.
○ You can decline the sale of your personal data. This gives you the power to prevent your data from being sold.
○ You can refuse profiling that results in legal or similarly significant effects. This ensures that your data is not used in a way that could have a negative impact on your rights.
13. Opt-Out Options
You have full control over certain data processing activities and can choose to opt out of:
• Third-Party Sharing: Decline sharing your data with advertisers, marketers, or analytics providers.
• Automated Decision-Making: Opt out of profiling or automated decision-making activities that may have a significant impact on you.
• Data Sales: While HyHub does not sell personal data, you may opt out of such practices if introduced in the future.
• Service Improvement Data: Refuse data collection that is solely used for improving app performance or enhancing user experience.
• Consent Withdrawal: Update your preferences to withdraw consent for specific processing activities at any time.
These preferences can be adjusted directly in the app settings. If you need further assistance, contact us at amisdelanature.app@gmail.com.
14. LGPD Rights for Brazilian Users
If you reside in Brazil, the Lei Geral de Proteção de Dados (LGPD) grants you the following rights regarding your personal data:
• Access: Obtain details about the personal data we collect and the purpose of its use.
• Correction: Request corrections to inaccurate or incomplete personal information.
• Deletion: Ask for your personal data to be deleted, where applicable.
• Transparency: Learn how and why your personal data is shared with third parties.
• Consent Withdrawal: Revoke your consent for specific data processing activities.
• Objection: Object to data processing based on legitimate business interests.
• Portability: Request your personal data in a structured, portable format to transfer it to another provider.
To exercise these rights, you can reach us via email at amisdelanature.app@gmail.com.
15. Protection of Children’s Privacy
At HyHub, we prioritize the safety and well-being of children, maintaining strict adherence to global child protection standards, including a zero-tolerance policy for Child Sexual Exploitation and Abuse (CSEA).
1. Strict Age Restrictions
• Access to HyHub is restricted to users aged 18 and above. Automated systems and manual inspections are in place to verify user age during registration.
• Attempts to falsify age will result in immediate account suspension or permanent banning. When necessary, we may forward violators' details to law enforcement for further investigation.
2. Prohibition of Inappropriate Content Involving Minors
• Sharing, creating, or distributing any content involving the sexualization, exploitation, or abuse of minors is strictly prohibited on HyHub. This includes text, images, videos, animations, or any other form of media.
• Advanced AI algorithms and a dedicated review team actively monitor content to detect violations. Any prohibited content will be promptly removed, and the associated account will face severe penalties, including banning and reporting to legal authorities.
3. Blacklist System for Restricted Users
• Individuals with a history of child-related crimes, such as sexual assault, trafficking, or neglect, are permanently banned from using HyHub. We maintain an internal blacklist to prevent such individuals from re-registering.
4. Monitoring and Reporting Mechanisms
• HyHub operates 24/7 monitoring systems, combining automated tools and human oversight, to ensure compliance with child safety standards and promptly identify potential CSEA-related violations.
• Users are encouraged to report suspicious behavior or content through the in-app reporting tool or via email at amisdelanature.app@gmail.com. Reports are handled confidentially, and immediate investigations are initiated.
5. Cooperation with Law Enforcement
• For serious violations involving CSEA, HyHub collaborates closely with law enforcement to hold offenders accountable. All necessary evidence is provided to assist judicial authorities.
6. User Education and Guidance
• Our child protection policy is prominently displayed on key pages, such as the registration page and user guide, to ensure users understand the rules and consequences of violations.
• Real-time reminders are provided during app usage to help users comply with safety measures and avoid potential risks.
7. Global Collaboration Against CSEA
• HyHub supports global efforts to combat CSEA and encourages users to report cases outside the platform to relevant authorities, including:
○ National Center for Missing & Exploited Children (NCMEC) for North America, Australia, and New Zealand.
○ Law Enforcement Reporting Channels in Europe.
○ International Centre for Missing & Exploited Children (ICMEC) for South America and other regions.
Through robust safeguards, proactive monitoring, and user education, HyHub is committed to maintaining a safe and secure platform for all users. Protecting children is a shared responsibility, and we strive to uphold the highest standards in digital safety.
16. Data Controller Information
The data controller responsible for managing and protecting your personal data in relation to this service is Ethan Caldwell. The data controller ensures that your personal data is collected, used, stored, and shared securely and in compliance with relevant laws.
If you have any questions or concerns about your personal data, please contact us at amisdelanature.app@gmail.com.
17. Contacting the Data Protection Officer (DPO)
If you have questions or concerns about data privacy, or wish to exercise your data rights, you can contact our Data Protection Officer (DPO):
• Name: Ethan Caldwell
• Email: amisdelanature.app@gmail.com
• Address: 5230 Willow Creek Dr, Springdale, AR 72762, USA
Our DPO is committed to ensuring your personal data is handled responsibly and transparently.
18. How to Reach Us
If you have any questions, feedback, or requests regarding this privacy policy, please feel free to contact us:
• Email: amisdelanature.app@gmail.com
We value your trust and are committed to safeguarding your personal information while providing a secure, transparent, and enjoyable user experience on HyHub.